Refund Policy

Last Updated: [06/01/2024]

Thank you for choosing Fist on Fire Fitness! Our commitment is to ensure your satisfaction with every purchase. Please review our refund policy carefully.

30-Day Return Policy

We offer a 30-day return policy, allowing you 30 days from the receipt of your item to request a return.

To be eligible for a return, the item must meet the following criteria:

In the same condition as received.
Unworn or unused.
With tags.
In its original packaging.
Proof of purchase (receipt or other proof of purchase).

Initiating a Return

To start a return, please contact us at [fistonfirefitness@gmail.com]. Once your return is authorized, items should be sent to the following address:

Fist on Fire Fitness

[Business Address ]

Returns sent without prior authorization will not be accepted.

Damages and Issues

Inspect your order upon reception. If the item is defective, damaged, or you receive the wrong item, please contact us immediately. We will evaluate the issue and rectify it promptly.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including:

Perishable goods (e.g., food, flowers, plants).
Custom products (e.g., special orders, personalized items).
Personal care goods (e.g., beauty products).
Hazardous materials, flammable liquids, or gases.

For questions about specific items, please contact us.

Returns are not accepted for sale items or gift cards.

Exchanges

For a swift exchange, return the item you have. Once the return is accepted, make a separate purchase for the new item.

European Union 14 Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must meet the same conditions as regular returns.

Refunds

Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days to your original payment method. Keep in mind that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since the return approval, please contact us at

[fistonfirefitness@gmail.com].